Access Standards Information for Patients

Caerffynnon Surgery Appointment and Telephone Data February 2023 

Incoming telephone calls dealt with by the reception team = 2824

Telephone calls dealt with within 2 minutes = 2139

Emails received including e-consults and MHOL = 229

Text sent/received =7

Appointments with all clinicians in the practice = 1095

Patients referred to Secondary Care = 163

Medication items dispensed  = 1985

Medical Certificates Issues = 44

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Croeso i Meddygfa Caerffynnon Dolgellau


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