Caerffynnon Surgery Appointment and Telephone Data October 2023 

Incoming telephone calls dealt with by the reception team = 1346

Telephone calls dealt with within 2 minutes = 990

Emails received including e-consults and MHOL = 136

Text sent/received =86

Appointments with all clinicians in the practice = 1167

Patients referred to Secondary Care = 176

Medication items dispensed  = 2043

Medical Certificates Issues =49