Caerffynnon Surgery Appointment and Telephone Data October 2023
Incoming telephone calls dealt with by the reception team = 1346
Telephone calls dealt with within 2 minutes = 990
Emails received including e-consults and MHOL = 136
Text sent/received =86
Appointments with all clinicians in the practice = 1167
Patients referred to Secondary Care = 176
Medication items dispensed = 2043
Medical Certificates Issues =49