Caerffynnon Surgery Appointment and Telephone Data January 2024 

Incoming telephone calls dealt with by the reception team = 3033

Telephone calls dealt with within 2 minutes = 2337

Emails received including e-consults and MHOL = 185

Text sent/received =168

Appointments with all clinicians in the practice = 1027

Patients referred to Secondary Care = 125

Medication items dispensed  = 2102

Medical Certificates Issues =41