Caerffynnon Surgery Appointment and Telephone Data February 2023
Incoming telephone calls dealt with by the reception team = 2824
Telephone calls dealt with within 2 minutes = 2139
Emails received including e-consults and MHOL = 229
Text sent/received =7
Appointments with all clinicians in the practice = 1095
Patients referred to Secondary Care = 163
Medication items dispensed = 1985
Medical Certificates Issues = 44